Two-way engagement, such as commenting and feedback, are key components of a team’s audio strategy. In fact, we frequently hear from Storyboard administrators that their favorite features are the ability to leave comments and give feedback ratings.
We regularly find that more commenting and feedback equals more engagement on Storyboard. We’ve also seen a number of organizations use these features to pivot the focus of their content in order to engage more with their listeners.
Tips for encouraging listeners to use two-way engagement:
- Calling out commenting and feedback in episode intros and outros as well as in the episode description
- Mention two-way engagement in launch communications
- Let your team know that questions they ask in the comments may be answered in a future episode
- Tie in commenting to existing corporate rewards plans: ex. Leave a comment, get a point
In this article, we’ll go through how administrators can utilize and manage two-way engagement.
-How to manage
-How to access
-Permissions for viewing feedback